How a small-town car enthusiast built a premium detailing brand in the heart of Uttar Pradesh.
🏁 Introduction
In a city better known for locks and hardware than luxury cars, Aligarh has seen a quiet revolution. From dusty roads and jugaad car washes to gleaming ceramic-coated SUVs and graphene-coated sedans, detailing has taken root.
This is the story of how a young entrepreneur transformed a 500 sq. ft. workshop into a state-of-the-art detailing studio, setting benchmarks not just for Tier-2 cities—but for India’s fast-growing auto-care ecosystem.
🚗 The Beginning – Where Passion Met Jugaad
The Problem:
Until 2020, most car owners in Aligarh relied on:
- Basic pressure washes at fuel stations
- Local garages with no foam or microfiber
- Polish jobs done under trees
Ceramic coating was unheard of. Detailing? A luxury known only to metro cities.
The Spark:
Enter Ayaan Malik, a self-taught auto enthusiast with a background in mechanical engineering. After watching detailing content on YouTube and taking a short online course, he realized there was a huge gap in quality car care services in his hometown.
🛠️ The Setup – From Tin Shed to Premium Studio
Location:
Ayaan found a 500 sq. ft. rented tin shed near Aligarh’s main highway. Rent: ₹12,000/month.
First Tools:
- Local pressure washer (₹6,000)
- DIY foam gun
- 3M rubbing compound
- Industrial fan + used microfiber towels
First Services:
- Basic foam wash (₹299)
- Polish + wax (₹999)
- Interiors cleaning (₹499)
💡 He offered free demos at housing societies to show customers the difference.
💡 The Pivot – Understanding What Premium Really Means
1. Learning from Mistakes
- Swirl marks returned within weeks
- Hard water spots wouldn’t go away
- Customers didn’t trust “coating” claims
2. Investing in Quality
Ayaan upgraded to:
- DA polisher
- Imported microfiber towels
- The Detail Master coatings
- PH-neutral shampoos
- Better lighting for paint inspection
3. Interior Transformation
He built:
- Closed bay with false ceiling
- High CRI lighting
- Customer lounge with coffee, display samples, and a viewing window
“People don’t just buy detailing—they buy trust and experience.” – Ayaan Malik
💸 The Financial Leap
Initial Investment:
- Setup cost: ₹2.5 Lakhs (bootstrapped)
- Monthly expenses: ₹45K (rent, staff, electricity, products)
Revenue After 1 Year:
- Monthly revenue: ₹1.2–1.5 Lakhs
- Coating Job: ₹9,999
- Daily Cars: 4–6
📢 Marketing in a Small City
What Worked:
- Instagram before-after reels (hyperlocal targeting)
- WhatsApp broadcast groups for updates
- Local influencers and auto dealers
- Referral program (₹500 off for both parties)
What Didn’t:
- Google ads (low conversion in Tier-2)
- Newspaper ads (expensive with limited reach)
“In small towns, word-of-mouth travels faster than Wi-Fi.”
🎯 What Makes the Studio Premium Today
Feature |
Before |
After |
Bay Setup |
Open shed |
Enclosed AC bay |
Equipment |
Basic wash tools |
DA polishers, steamers |
Products |
Local polish |
Branded compounds & coatings |
Pricing |
₹299–₹999 |
₹799–₹25,000 |
Customer Base |
Walk-ins |
Repeat + luxury clientele |
🏆 Signature Services Today
- Ceramic Coating (3 & 5 Year)
- Graphene Coating for SUVs
- Deep Interior Detox with Steam
- Underbody Anti-Rust Coating
- Headlight Restoration & PPF
📈 What We Can Learn from This Studio
- Premium isn’t about location—it’s about experience.
- Educating the customer is 50% of the work.
- Even Tier-2 cities like Aligarh have customers who want high-end service—they just need to be shown the difference.
- Scaling with trust is more sustainable than shortcuts.
🔮 What’s Next?
Ayaan is now:
- Looking to start a second studio in Agra or Bareilly
- Partnering with auto dealerships for pre-delivery detailing
- Launching “The Aligarh Detailers Meet” – an awareness event for car lovers in UP
- Ritesh from Detail Crafters: Training 10,000 Indian Detailers
- Women in Detailing: Breaking Stereotypes with Machines